New Patient Coordinator

Shirley, NY, NY
Full Time
Mid Level
New Patient Coordinator
Shirley, NY


At New York Cancer & Blood Specialists (NYCBS), we foster an environment where passionate professionals thrive. Our 200+ oncologists, hematologists, and staff across 25 locations are united by a mission: redefining what's possible against cancer and blood disorders. With cutting-edge treatments, groundbreaking research, and a patient-first philosophy, we're innovators reshaping modern medicine. Join our rapidly growing organization serving over 50,000 patients annually and unlock new frontiers in healing and hope.  

In this role you will:
  • Welcome all patients to the practice by greeting them in a pleasant, professional manner.
  • Conduct incoming/outgoing calls to patients in response to new patient referrals.
  • Assist patients with the completion of all necessary intake paperwork.
  • Create new patient charts using the practice management and EMR system.
  • Obtain all necessary demographic and insurance information.
  • Conduct insurance checks before scheduling a patient to ensure in-network eligibility.
  • Assign and schedule new patients according to practice referral guidelines.
  • Retrieve all records from outside physicians and hospitals that pertain to the first appointment.
  • Maintain accurate daily records of new patient tracking for the administrative team.
  • Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
  • Contribute to a team effort by communicating effectively with other departments, as needed.
  • Maintain daily operations of the office by following standard policies and procedures.
  • Other tasks as assigned for special projects.
We require:
  • Excellent computer skills.
  • Strong phone and verbal communication skills along with active listening.
  • Attention to detail
  • Multi-tasking
  • High school diploma required.
  • Bi-lingual English/Spanish a plus
Hours:  Monday–Friday
Salary up to $23.50 Per Hour based on experience and education. and benefits including Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating), and more.

Visit our website at: nycancer.com and follow us on Facebook.
New York Cancer and Blood Specialists is an Equal Opportunity Employer
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