Quality Assurance Coordinator

New York, NY, NY
Full Time
Mid Level

Lab Integration Specialist - Quality Assurance

New York, NY (Western) 

At New York Cancer & Blood Specialists (NYCBS), we foster an environment where passionate professionals thrive. Our 200+ oncologists, hematologists, and staff across 25 locations are united by a mission: redefining what's possible against cancer and blood disorders. With cutting-edge treatments, groundbreaking research, and a patient-first philosophy, we're innovators reshaping modern medicine. Join our rapidly growing organization serving over 50,000 patients annually and unlock new frontiers in healing and hope.

In this role, you will:

  • Perform quality assurance review, improvement and audits of monthly logs, proficiency tests, quality controls, quality assurance and quality improvement logs.
  • Ensure the content, format, and professional appearance of all reports are of the highest quality and in compliance with company standards.
  • Identify any inconsistencies with test results, quality indicators and obtains clarification, modification or correction as needed.
  • Be responsible for creating and managing corrective and preventative action plans in response to issues found during internal and external audits.
  • Maintain and coordinates communication between laboratories.
  • Promote effective and efficient utilization of company resources.
  • Create and revise Standard Operating Procedures (SOP’s) to facilitate staff compliance with protocol requirements.
  • Educate staff on current or updated SOPs.
  • Monitor the Key Performance Indicators for acceptability.
  • Demonstrate behaviors that reflect quality, professionalism, teamwork, and excellence.
  • Assist in maintaining the Core Lab’s readiness for both NYS CLEP and CAP inspections.
  • Assist with the implementation of new tests, new instruments, and new quality control.
  • Monitor, distribute, and enter results for proficiency testing samples.

Our qualifications are:

  • Have strong knowledge of medical terminology, and laboratory values.
  • The ability to add, subtract, multiply, and divide in all units of measure, using whole numbers and decimals; Ability to compute rates and percentages.
  • The ability to operate a general computer, fax, copier, scanner, and telephone.
  • Knowledge of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
  • The ability to follow instructions and respond to upper managements’ directions accurately.
  • Demonstrate accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
  • Demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
  • The ability to work independently, prioritize work activities and use time efficiently.
  • The ability to maintain confidentiality.
  • Demonstrate and promote a positive team-oriented environment.
  • Demonstrate focus and concentrate under normal or heavy distractions.
  • The ability to work well under pressure and or stressful conditions.
  • Possess the ability to manage change, delays, or unexpected events appropriately.
  • Demonstrate reliability and abides by the company attendance policy.
  • Maintain a professional and clean appearance at all times consistent with company standards.

We require:

  • A High School Diploma.
  • A Bachelor's Degree in Clinical Laboratory Science.
  • A minimum of two years clinical or related field experience; or equivalent combination of education and experience.
  • Bilingual, English/Spanish a plus.
  • Proficient in Word/Excel.

Hours: Monday–Friday

Salary Starting $28 per hour.

Benefits including Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating) and more.

Check our website at: nycancer.com and follow us on Facebook.
NYCBS is an Equal Opportunity Employer

Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Human Check*