Lab Integration Specialist - Quality Assurance

New York, NY (Western)

At New York Cancer & Blood Specialists (NYCBS), we foster an environment where passionate professionals thrive. Our 200+ oncologists, hematologists, and staff across 25 locations are united by a mission: redefining what's possible against cancer and blood disorders. With cutting-edge treatments, groundbreaking research, and a patient-first philosophy, we're innovators reshaping modern medicine. Join our rapidly growing organization serving over 50,000 patients annually and unlock new frontiers in healing and hope.

In this role, you will:

• Perform quality assurance review, improvement and audits of monthly logs, proficiency tests, quality controls, quality assurance and quality improvement logs.
• Ensure the content, format, and professional appearance of all reports are of the highest quality and in compliance with company standards.
• Identify any inconsistencies with test results, quality indicators and obtains clarification, modification or correction as needed.
• Be responsible for creating and managing corrective and preventative action plans in response to issues found during internal and external audits.
• Maintain and coordinates communication between laboratories.
• Promote effective and efficient utilization of company resources.
• Create and revise Standard Operating Procedures (SOP’s) to facilitate staff compliance with protocol requirements.
• Educate staff on current or updated SOPs.
• Monitor the Key Performance Indicators for acceptability.
• Demonstrate behaviors that reflect quality, professionalism, teamwork, and excellence.
• Assist in maintaining the Core Lab’s readiness for both NYS CLEP and CAP inspections.
• Assist with the implementation of new tests, new instruments, and new quality control.
• Monitor, distribute, and enter results for proficiency testing samples.

Our qualifications are:

• Have strong knowledge of medical terminology, and laboratory values.
• The ability to add, subtract, multiply, and divide in all units of measure, using whole numbers and decimals; Ability to compute rates and percentages.
• The ability to operate a general computer, fax, copier, scanner, and telephone.
• Knowledge of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
• The ability to follow instructions and respond to upper managements’ directions accurately.
• Demonstrate accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
• Demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• The ability to work independently, prioritize work activities and use time efficiently.
• The ability to maintain confidentiality.
• Demonstrate and promote a positive team-oriented environment.
• Demonstrate focus and concentrate under normal or heavy distractions.
• The ability to work well under pressure and or stressful conditions.
• Possess the ability to manage change, delays, or unexpected events appropriately.
• Demonstrate reliability and abides by the company attendance policy.
• Maintain a professional and clean appearance at all times consistent with company standards.

We require:

• A High School Diploma.
• A Bachelor's Degree in Clinical Laboratory Science.

• A minimum of two years clinical or related field experience; or equivalent combination of education and experience.
• Bilingual, English/Spanish a plus.
• Proficient in Word/Excel.

Hours: Monday–Friday

Salary up to $45 per hour.

Benefits including Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating) and more.

Check our website at: nycancer.com and follow us on Facebook.
NYCBS is an Equal Opportunity Employer